Heather Dean of GLAM(NA) – GLAM’s North American sister organisation – has kindly made available the Literary Archives User Study undertaken at the Beinecke Library in 2010. The survey ‘was motivated by an interest in working more collaboratively with researchers of literary archives’ to gain a better understanding of the challenges facing scholars, and includes practical recommendations for improving the user experience in an educational setting.

Group for Literary Archives and Manuscripts (NA), ‘Literary Archives User Study’, 2011.